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  3. Ponemah Troubleshooting

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Ponemah Troubleshooting

  • Using the Ponemah Support Application Utility
  • Activity signal is missing after importing Ponemah 5.x data into Ponemah 6.x
  • Calibration problem – signal amplitude is erroneous
  • Computer does not recognize Ponemah's USB dongle
  • Creating an instance of the COM component with CLSID error upon launching Ponemah v6.x
  • Data files disappear when collecting data using Ponemah v5.20 and Noldus Media Recorder
  • Digital Telemetry Files Not Found
  • DSI Time Sync could not be started Error 1053 when using Ponemah v5.X on Windows 10
  • DSI-Reporting 3.0.0.3 : The last analysis run is not the one that is selected in the report.
  • Dump Utility
  • ECG.C – Unexpected error. Time not found in segment.
  • Error writing the Review File when using MX2 and 4ET implants
  • Export the Experiment Log Information in Ponemah v6
  • Graph page freezes using Ponemah v5.20-SP8 or SP9
  • How to create a RVW file or repair a Jump table if Ponemah 5.x closes unexpectedly
  • How to install 64bit AccessDatabaseEngine on a computer with 32bit MS Office
  • Implant internal error: 16252 when acquiring from PhysioTel Digital implants
  • Implants shift in Ponemah 5.20 if implants are removed from MX2 or CLC interfaces
  • JET Invalid Receiver Message
  • Mapped network drives are not displayed in Ponemah v5.3x browser windows.
  • Media Recorder detected that the display was disconnected.
  • Obtaining Windows System and Application Logs
  • OpenART v4.34 error: A required resource was unavailable
  • Ponemah cannot load this Experiment. There was a problem parsing the protocol from the experiment
  • Ponemah Closing after performing attribute analysis on BPR channel
  • Ponemah crashes upon starting a JET Acquisition
  • Ponemah incompatibility with CLC Firmware 0.1.25
  • Ponemah shuts down without any warning or errors/popups
  • Ponemah Troubleshooting Utilities Overview
  • Ponemah v5.20 .PRO and .AMP files do not transfer using Synchronize Entire Study
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