For Dataquest ART Versions 3.1 and Older
Delete the file password.bin from the Dataquest ART run-time folder (typically c:\Dataquest ART).
For Dataquest ART Versions 4.0 and Newer
Delete the file nagem.bin from the Dataquest ART run-time folder (typically c:\Dataquest ART).
If you are not able to see the password.bin or nagem.bin file it may be because Windows isn't configured to show hidden files and folders.
- While in the Dataquest ART run-time folder, click on Tools -> Folder Options.*
- In the Folder Options dialog, click the View tab.
- Check the box corresponding to Show hidden files and folders. Click OK.
* If you are running Windows 7 or don’t see a Tools drop down at the top of your folder dialog, press the ALT key on your keyboard, and the dropdown toolbar should appear.