When attempting to calibrate any of the Buxco Hardware sites (WBP, NAM, RC, and PFT) using FinePointe software, several error message may occur. The two most common error messages are:
- “Error: Instrument Not Found”
- “Error: Hardware is not functioning Properly”
Both of these error messages are caused by a flaw in the USB port in the Buxco hardware. The solution is to add a Powered USB Hub to the system.
We offer a Powered USB Hub under DSI Item# 271-0200-001.
This is Belkin High Speed USB Hub, item F5U237V1.