Symptoms

A user attempts to load a Ponemah 5.x data set in Neuroscore.  The data set contains recorded video, but the recorded video does not load (it appears as if there is no video data).

Possible scenarios 

1. The video files that were recorded are not in the same folder as the Ponemah data set on the hard drive (i.e. because the user moved the video files, or didn't copy them to their review PC, etc).
2. The Protocol file (.PRO) for the acquisition is not contained in the same folder as the data set, or it does not have the same name as the RAW file (.RAW) and Review file (.RVW).
3. The user renamed the animal groups (Group A, Group B, etc) in the Protocol file, but did not update the Animal Number under the Experimental Protocol Header to reflect the new name for the animal group.

Solution for Scenario #1

Make sure that any video files that are recorded during the Ponemah acquisition remain in the same folder as the data (the .PRO, .RAW, .RVW files, etc).  Do not change the file names of the video files.

Solution for Scenario #2

The .PRO file for the acquisition must be contained in the same folder as the .RAW and .RVW file for the acquisition.  In addition to this, the .PRO file name must match the file name of the .RAW and .RVW files. 

To fix this issue after the data is collected, the customer simply needs to save a new copy of the Protocol file in Ponemah with the same name as the .RAW and .RVW file.

Solution for Scenario #3

If the user decides to change the name of their animal groups in the Ponemah protocol file, they will need to adjust the Animal ID in their Experimental Protocol Header to match the new Group name.  If they use the default group names (Group A, Group B, etc), they do not need to update the Experimental Protocol Header.

To fix this issue after the data is collected, the customer will need to update their Protocol file accordingly, and replay their data set in Ponemah.