FinePointe Software & Corresponding Hardware

Problem:   There are a number of possible causes that can result in a Distribution Leak error while calibrating the Whole Body Plethysmograph. However, the most likely cause will be the variable va...

These messages indicates that the Effective Range of the chamber is outside the normal boundaries that we expect for a chamber of that type and species.  The Effective Range is the maximum/minimum ...

Problem: The EVT software does not display the puff measurements appropriately.  Symptom: Baseline values are displayed as negative values.   Solution: In order to ensure the data displayed on ...

Symptoms  When trying to restore a study, the following error shows :    However, the study no longer exists in FinePointe.   Cause This happens because something went wrong when the study was del...

Symptoms:    Computer will not recognize the FinePointe Controller that is connected via USB and turned on.  This could happen suddenly after a Windows Update.  Going to the Windows Device Manager ...

Issue:  The user receives an "Instrument Not Found" error message during calibration using the whole body plethysmography (WBP) application with FinePointe. Symptom: The following error message app...

Symptoms The user will notice that their data set is stuck at pruning or importing. AND If the user tries to restart pruning or importing, it fails at the same percentage. AND The user's study size...

The FinePointe RC system can produce two types of respiratory circuit leak related error messages during calibration. The most common is the Respiratory Circuit Leak Detected error, which appears i...

Symptoms When attempting to start the FinePointe software, the user receives an error "The controller database does not exist". This usually occurs if the SQL service for the FinePointe SQL server ...

Symptom In FinePointe 2.4, when trying to export a time course report to Excel, via the following button: The following message shows up: Cause In the Control Panel | Region and Language, when the...