FinePointe Software – Data Sciences International

FinePointe Archived Study Restore Job Failed

Symptoms When trying to restore a study, the following error shows : However, the study no longer exists in FinePointe. Cause This happens because something went wrong when the study was del...

Symptoms The user will notice that their data set is stuck at pruning or importing. AND If the user tries to restart pruning or importing, it fails at the same percentage. AND The user's study size...

FinePointe RC Error: A leak in the breathing circuit or calibrator was detected.

The FinePointe RC system can produce two types of respiratory circuit leak related error messages during calibration. The most common is the Respiratory Circuit Leak Detected error, which appears i...

The Controller Database Does Not Exist when attempting to launch FinePointe

Symptoms When attempting to start the FinePointe software, the user receives an error "The controller database does not exist". This usually occurs if the SQL service for the FinePointe SQL server ...

The Microsoft Office Excel Automation reported an error while trying to export this data.

Symptom In FinePointe 2.4, when trying to export a time course report to Excel, via the following button: The following message shows up: Cause In the Control Panel | Region and Language, when the...