NeuroScore

Symptom When opening NeuroScore for the first time, the user must select a valid license.  When selecting a new, valid license from DSI the user will get the return 'License is UNSIGNED and will NO...

Symptom Assuming the computer meets the DSI recommended specifications and the acquisition with video in Ponemah was properly performed (1), loading the Ponemah recordings with video takes very lon...

Symptoms The user manually adds SWS1 and SWS2 (slow wave sleep 1 and 2) sleep stage markers to their EEG waveform in the Signal Grid.  They are likely using hotkeys to do this (NumPad 4 and 5 will ...

Symptoms The "License Activation Window" in NeuroScore says that: File C:\ProgramData\DSI\NeuroScore\license.lcx is a valid license file It needs a dongle that is NOT connected.   Solut...

Symptoms NeuroScore does not save changes to the workspace (new scoring or new sheets). Cause The "Overview" section of the Seizure Report contains two trend overview graphs showing the d...

Symptom   When running the spikes detector with a dynamic threshold, the detector works until it encounters an artifact. Spike and Spike-Trains are no longer is detected after the artifact, as see...

Symptom The time within NeuroScore is different than the computer. Resolution To change/update the time displayed in NeuroScore to match the computer clock: Open the a data set. Select File | Reco...

Symptoms A user attempts to load a Ponemah 5.x data set in Neuroscore.  The data set contains recorded video, but the recorded video does not load (it appears as if there is no video data). Possibl...

Symptoms  In NeuroScore v3.2.1, artifacts having a very short duration might be detected as spikes when using the Spike Train detector even if their amplitude is greater than the maximum amplitude...

Symptoms When a customer loads a Ponemah data set, the receive an "Unhandled Exception" error message. And The customer is using the MS Office 2003 ODBC file format in Ponemah and Wind...