If the installed Ponemah license file has become corrupt in any way it will not be possible to open Ponemah in order to load a new one. The following error message may appear when trying to open the program.
Delete the license file from the following registry entries.
- For Ponemah v5.2x delete the License File key completely at the following node:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Gould Instrument Systems, Inc.\Ponemah Physiology Platform
- For Ponemah v6.x delete the License File key completely at the following node:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Data Sciences International\Ponemah Physiology Platform
Once this is complete, Ponemah will ask for the location of the license file when next opened. The new license file can now be installed.